Career Opportunities

Last Updated: March 1st, 2008

Customer Service Specialist

ErgoCanada is a subsidiary of Micwil Group of Companies Ltd. and a recognized national distributor of quality ergonomic computer peripherals and accessories in Canada. We are seeking a professional, courteous candidate to join our team and work with clients from across Canada, initially as a customer service specialist. ErgoCanada is a young, entrepreneurial company that is growing rapidly due to the quality and diversity of our products and the customer-friendly spirit and effectiveness of our employees. We have a reputation for providing an uncommonly high level of customer service and effective ergonomic solutions for a variety of applications.

What We Give You: The reward of offering great products to appreciative customers, a friendly and healthy work environment, encouragement to think out of the box, latitude to try new ideas, trust and respect, minimal supervision, and the opportunity to grow and advance with the success of the company. Our customers phone us looking for solutions; we don't have to phone or 'sell' to them, we simply provide information and offer solutions.

What You Give Us: Self motivation and energy to spare, the desire to take ownership of projects and see them through to the end, the ability to quickly grasp and retain a wide array of product information, and meet goals and deadlines. The successful candidate will have excellent written and verbal communication skills, and will enjoy interacting with customers, prospects, and co-workers in a fair and forthright manner. He or she will be a team player who values relationships with customers, employees, peers, and the management team.

Responsibilities:

Market-specific qualifications:

You will have a general understanding of computers and common Windows-based software applications. The successful candidate is expected to become familiar with and test many of the products handled by ErgoCanada during the first few months on the job in order to provide effective customer service, support and sales. Some experience or knowledge in the computer hardware or occupational therapy / ergonomics industry would be an asset. Ability to speak in French is also an asset.

Salary is commensurate with experience and education. Benefits are based on Saskatchewan Labour Standards, with the option of a subsidized health plan. Paid vacation of three weeks per year is incorporated as part of the regular pay cheque at the prescribed rate. Micwil Group of Companies Ltd. is an equal opportunity employer. Please submit resume and salary expectations to hr@ergocanada.com. We wish to thank all candidates for their interest, however only those under consideration will be contacted.

Other desired qualifications
· Computer application knowledge (Word, Excel, Firefox, Thunderbird, Dreamweaver, Corel Draw, Paint Shop Pro)
· Experience in an inside sales support or marketing support position

Please send your resume to:

Customer Service Specialist Career Opportunity
Micwil Group of Companies Ltd.
P.O. Box 9022
Saskatoon, SK S7K 7E7

Please do not phone as staff are not able to provide any further information about this position.

Assistant Product Specialist

ErgoCanada.com is a subsidiary of Micwil Group of Companies Ltd. and a recognized national distributor of quality ergonomic computer peripherals and accessories in Canada. We are seeking a self-motivated and ambitious candidate to grow with the company as a assistant product specialist and work with clients across Canada. This is a full-time position beginning as soon as possible. ErgoCanada is a young, entrepreneurial company that is growing rapidly due to the quality and diversity of our products and the customer-friendly spirit and effectiveness of our employees. We have a reputation for providing effective ergonomic solutions for a variety of office and industrial applications, and an uncommonly high level of customer service.

What We Give You: The reward of offering great products to appreciative customers, a friendly and healthy work environment, encouragement to think out of the box, latitude to try new ideas, trust and respect, minimal supervision, and the opportunity to grow and advance with the success of the company. A wide range of opportunities, directions, job functions and tasks are available as your knowledge of the product lines develops.

What You Give Us: Self motivation and energy to spare, the desire to take ownership of projects and see them through to the end, the ability to quickly grasp, retain and communicate a wide array of product information, and meet goals and deadlines. The successful candidate will have excellent written and verbal communication skills, and will enjoy interacting with customers, prospects, and co-workers in a fair and forthright manner. He or she will be a team player who values relationships with customers, employees, peers, and the management team.

Responsibilities:

Your initial responsibilities during a training period include learning about our products and corresponding with both customers and prospects via phone and email, as well as learning to process orders. As time permits, you will follow up on new directions generated by company activities, provide support for marketing projects and participate in trade shows. As experience permits and projects demand, you may assume partial or full responsibility for one or more of the following areas: web page maintenance, catalogue production, specific customer demographic liason, and/or specific product lines. Once you have a solid understanding of the full range of products and their applications, there may be the opportunity to be promoted to the Product Specialist position.

Market-specific qualifications:

You will have a general understanding of computers and common Windows-based software applications. Familiarity with aspects of other operating systems (Mac, Linux) is a plus. The successful candidate is expected to become familiar with and test many of the products handled by ErgoCanada during the first few months on the job in order to provide effective customer service, support and sales. The ideal candidate will possess some experience in the computer hardware or occupational therapy industry, or training in a related area (Kinesiology, Ergonomics, Physiotherapy, etc.). Ability to speak in French is also an asset.

Salary is commensurate with experience and education. Benefits are based on Saskatchewan Labour Standards, with the option of a subsidized health plan. Paid vacation of three weeks per year is incorporated as part of the regular pay cheque at the prescribed rate. ErgoCanada is an equal opportunity employer. Please submit resume and salary requirements to hr@ergocanada.com. We wish to thank all candidates for their interest, however only those under consideration will be contacted.

Other requirements
· Preferably an undergraduate degree, ideally in Arts (Social Science / Humanities) or Commerce
· Computer literacy (Word, Excel, Firefox, Thunderbird)
· Experience in a sales or marketing support position
· In lieu of a university degree, a combination of experience and other educational background may be considered

Please send your resume to:

Assistant Product Specialist Career Opportunity
Micwil Group of Companies Ltd.
P.O. Box 9022
Saskatoon, SK S7K 7E7

Please do not phone as staff are not able to provide any further information about this position.

Technical Copy Writer / Web Designer

ErgoCanada.com is a subsidiary of Micwil Group of Companies Ltd. and a recognized national distributor of quality ergonomic computer peripherals and accessories in Canada. We are seeking a self-motivated and ambitious candidate to grow with the company as a technical copy writer / web designer and work our team to help provide information to clients across Canada. This is a full-time position beginning as soon as possible. ErgoCanada is a young, entrepreneurial company that is growing rapidly due to the quality and diversity of our products and the customer-friendly spirit and effectiveness of our employees. We have a reputation for providing effective ergonomic solutions for a variety of office and industrial applications, and an uncommonly high level of customer service.

What We Give You: The reward of promoting great products to appreciative customers, a friendly and healthy work environment, encouragement to think out of the box, latitude to try new ideas, trust and respect, minimal supervision, and the opportunity to grow and advance with the success of the company.

What You Give Us: Self motivation and energy to spare, the desire to take ownership of projects and see them through to the end, the ability to quickly grasp, retain and communicate a wide array of product information, and meet goals and deadlines. The successful candidate will have excellent written communication skills, and will enjoy interacting with manufacturers, co-workers and customers in a fair and forthright manner. He or she will be a team player who values relationships with manufacturers, employees, peers, customers and the management team.

Responsibilities:

Your initial responsibilities during a training period include learning about our products and corresponding with both customers and prospects via phone and email, as well as learning to process orders. As time permits, you will follow up on new directions generated by company activities, provide support for marketing projects. As experience is garnered, you will assume partial or full responsibility for one or more of the following areas: web page maintenance, catalogue production, handout design, specific customer demographic liason, and/or specific product lines.

Market-specific qualifications:

You will have a high level of familiarity with computers and common Windows-based software applications. Familiarity with aspects of other operating systems (Mac, Linux) is a plus. The successful candidate is expected to become familiar with and test many of the products handled by ErgoCanada during the first few months on the job in order to provide effective customer service, support and sales. The ideal candidate will possess experience in the computer hardware or occupational therapy / ergonomic industry.

Salary is to be negotiated and commensurate with experience and education. Benefits are based on Saskatchewan Labour Standards. Paid vacation of three weeks per year is incorporated as part of the regular pay cheque at the prescribed rate. ErgoCanada is an equal opportunity employer. Please submit resume and salary requirements to hr@ergocanada.com. We wish to thank all candidates for their interest, however only those under consideration will be contacted.

Other requirements
· An undergraduate degree, ideally in Arts (Fine Arts / Social Science / Humanities) or Commerce
· Computer literacy (Graphics programs, web content development programs, utility programs, etc.)
· Experience in a marketing support position
· Experience in writing professional copy and proofreading materials for publication
· In lieu of a university degree, a combination of experience and other educational background may be considered

Please send your resume to:

Technical Copy Writer / Web Designer Opportunity
Micwil Group of Companies Ltd.
P.O. Box 9022
Saskatoon, SK S7K 7E7

Please do not phone as staff are not able to provide any further information about this position.

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Ergonomics Portal: ErgoCanada.com
P.O. Box 9022 Saskatoon, SK, Canada S7K 7E7
Phone: (306) 382-5995 Fax: (306) 382-4995
Toll-Free: (866) 335-3746 (ERGO)
Email: sales@ergocanada.com

Check out our other portals:

ExtremeGamingDevices.com - Specialty gaming products for extreme gamers
ErgoLaptop.com - Ergonomic products for laptop users.
BirdXCanada.com - Bird control products